Our goal is 100% customer satisfaction. Please email us at firstname.lastname@example.org to let us know if a return or refund is required. The below guidelines will always apply:
If your Sinkwa Sethu item is damaged or faulty then please send it back to us (within 14 days), unworn or used and in all original packaging and we will send you a new item at no extra cost.
If you are unhappy with the size of your Sinkwa Sethu item, please send it back to us (within 14 days), unworn or used and in all original packaging and we will send you a different size depending on stock availability. If the exact item is not available in your desired size then we will offer you a choice in a different style. We recommend you see our sizing guide before you purchase, as customers must pay for postage of the new item if there is a sizing issue.
If you are unhappy with your purchase and the item is not damaged or faulty then please send the item back to us within 14 days, unworn or used and in all original packaging and we will offer you a full refund minus applicable postage costs.
*All items must be returned in the same condition they were sent out.
All returns to be addressed to:
Sinkwa Sethu Clothing
37 Kathleen Street
Your Sinkwa Sethu item will be packaged and ready for dispatch within 5-7 working days of receiving your order.
PLEASE NOTE that jackets may take between 5 and 10 working days to deliver.
We deliver anywhere around the world. Worldwide shipping options are available at checkout. Please email us at email@example.com if your location is not listed on the menu and we will arrange a quote for delivery.
*Please note: orders shipped outside of South Africa can be subject to regular customs duties and fees levied by the destination country.
Shipping is shown at checkout